Please read carefully before you start using our website, as these form a legal agreement between you and us in relation to your access and use of our site. Please note: By accessing our site, you are deemed to have accepted these Terms and Conditions use and that you agree to comply with them. If you do not agree to these Terms and Conditions please refrain from using our website
We may change these Terms and Conditions from time to time and, when we do, will always update the Terms and Conditions use on our website. If you continue to access our website after any changes are made, you are deemed to have accepted them. In addition, we may, from time to time, restrict access to some or all parts of our website and suspend, withdraw, discharge or change all or part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.
Accessing Our Website & Website Usage
We are pleased to provide our website for your use and you must use our website in an acceptable way. However, it is impossible to provide an exhaustive list of exactly what constitutes acceptable and unacceptable use of our website. When using our website, you must comply with the provisions of our Usage Policy.
You are responsible for making all arrangements necessary for you to have access to our website. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.
We may from time to time provide interactive services on our website. If we do we will provide clear information to you about the kind of service offered. In addition, if at any time you are provided with, a user identification code, password or any other piece of information relating to website access and/or our security procedures, you must treat such information as confidential, and you must not disclose it to any third party.
If you know or suspect that anyone other than you know your identification code or password, you must promptly notify us via email@example.com
Although we take steps to ensure the information provide on our website is accurate and up to date, we cannot guarantee that it will be correct and complete or free from errors or omissions, and we are under no obligation to update it.
We also cannot guarantee that your use of our website will be uninterrupted or error-free, or that our website and server will be free from attack (e.g. viruses). We recommend that you use your own appropriate virus checking software.
Information and other materials posted on our website is provided without any guarantees, conditions or warranties as to its accuracy and not intended to amount to advice on which reliance should be placed. If we are at fault, we will always try to resolve any problems we have caused, but unfortunately, we will not compensate you for any loss or damage you might suffer (of any nature and however caused).
We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including: loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time.
We assume no responsibility for the content of websites linked to our website. Such links should not be interpreted as endorsed by us. We will not be liable for any loss or damage that may arise from your use of such websites.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or any content on it, whether express or implied.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any content on it, or in any website linked to it.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
If at any time you are asked to contribute material to our website, you agree that any material you contribute will:
comply with all applicable laws and regulations; be factually accurate and/or will represent genuinely held belief or opinion; not be defamatory, offensive, hateful or inflammatory; and not infringe confidentiality, or any copyright or other intellectual property rights of another person or third party.
You also agree and consent that we can use any content that you contribute to our website whenever and wherever we think appropriate, including in any publications or marketing materials.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our website.
We will not tolerate any use of our website which damages or is likely to damage our reputation, the availability or integrity of our website or which causes us or threatens to cause us to incur any legal, tax or regulatory liability.
You may only use our website for lawful purposes. For example, you must not use our website: in any way that breaches any applicable local, national or international law or regulation; in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; to send unsolicited or unauthorised advertising or promotional material or any other form of unsolicited communications (spam); or to transmit any data, send or upload any material that contains any harmful programs, such as viruses, Trojan horses, worms or time bombs.
You also agree not to: reproduce, duplicate, copy or re-sell any part of our website; or access without authority, interfere with, damage or disrupt our website, or any related equipment, network or software; we also ask that you comply with any relevant notices, policies and terms imposed by third parties whose websites, products or services you access through our website.
We also reserve the right to report any misuse of our website to any relevant authorities and to our advisors and to take any legal action against you to recover any loss we have suffered due to your actions. We further reserve the right to disclose any evidence we have which relates directly or indirectly to misuse.
You are allowed to establish links to our website providing you obtain our prior written consent. Links must only be made to the home page of our website and you are not entitled (nor shall you assist others) to set up links from your own website to our website by deep-linking, framing or otherwise, without our prior written consent. We reserve the right to withdraw our consent at any time at our absolute discretion, and without the need to provide a reason.
Where our website provides links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over, and are not responsible for, the content, use by you or availability of those third-party websites, for any product or services you purchase through those websites or for the treatment of any personal information you provide to any third party.
The products, services and websites of third party providers made available via our website are owned and operated by independent third parties. While we may co-brand these products or services with our own, we do not endorse those products or services or warrant the accuracy or reliability of any information provided to you by such third parties. In particular, we do not warrant or guarantee that you will be satisfied with the products and/or services supplied by third parties and you should make whatsoever enquiries you feel are necessary before proceeding with any such transactions.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our website, and the material published on it, is protected by copyright and is owned by us and our licensors. All such rights are reserved.
We and our licensors retain the exclusive right to authorise or prohibit the direct or indirect, temporary or permanent reproduction of our website by any means and in any form, in whole or in part, and to make our website available to the public, and to distribute any copyright protected material in our website (including without limit, any online materials and courses).
You agree not to copy, adapt, alter or create any derivative work from any material on our website, or to restrict or inhibit the use or enjoyment of our website by anyone else.
You may print off and may download extracts, of any page(s) from our website for your personal reference and you may draw the attention of others within your organization to material posted on our website. However, you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
We own various trademarks and registered trademarks (the “marks”). You may not use these marks, and/or any third-party trademarks that appear on our website, other than as permitted by prior written licence from us, the licensor or by law. In particular, but without limitation, you may not use the marks as meta-tags nor may you sponsor them in search engines. All goodwill in your legitimate use of the marks shall accrue to us. Please notify us immediately if you become aware of any infringement of the marks.
How We Use Your Information
Viruses, Hacking & Other Offences.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.
External Links to Our Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our website must not be framed on any other website, nor may you create a link to any part of our website other than the home page and we reserve the right to withdraw linking permission without notice.
If you wish to make any use of material on our website please address your request to firstname.lastname@example.org.
Our website, applications or services may enable you to share information with social media sites or use social media sites. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). You should be able to manage your privacy settings from within your own third party social media account(s) to manage what personal information you enable us to access from that account.
Jo Churlish Animal Behaviour & Training hereby know as (“we” and/or “us” and/or “our”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Jo Churlish of Jo Churlish Animal Behaviour & Training
How We Collect Information
To the extent permissible under applicable law, we collect information about you and any other party whose details you provide to us when you: register to use our website or services; (this may include your name (including business name), address, email address and telephone number). place an order using our website; (this may include your name (including business name), address, contact, including telephone number, email address and payment details); complete online forms (including call back requests); take part in any surveys post on our website (including message boards, post any blogs);
enter any competitions; download documents or publications or participate in any interactive areas that appear on our website or as part of our service; interact with us using social media; provide your contact details to us when registering to access our website or services we make available; and contact us offline, for example by telephone, SMS, email or post.
We will also collect your information where you only partially complete and/or abandon any information inputted into our website and/or other online forms and may use this information to contact you to remind you to complete any outstanding information and/or for marketing purposes.
Providing Us With Information About Others
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
Where We Store Your Personal Data
All information you provide to us is stored on a secure PC. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How We Use Your Information
To the extent permissible under applicable law, we use your information to: ensure that content from our site is presented in the most effective manner for you and for your computer; provide any information and services that you have requested or have ordered; provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; provide, maintain, protect and improve any products, services and information that you have requested from us; manage and administer your use of products and services you have asked us to provide; manage our relationship with you (for example, customer services and support activities); carry out our obligations arising from any contracts entered into between you and us; monitor, measure, improve and protect our content, website and services and provide an enhanced, personal, user experience for you; provide you with any information that we are required to send you to comply with our regulatory or legal obligations; detect, prevent, investigate or remediate, crime, illegal or prohibited activities or to otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes); contact you to see if you would like to take part in our customer research (for example, feedback on your use of our products and services); deliver targeted advertising and marketing or information to you which may be useful to you, based on your use of our services; to notify you about changes to our service; provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes please contact us at email@example.com
We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
Sharing Your Information
We also may share your information with; third parties used to facilitate payment transactions; third parties where you have a relationship with that third party and you have consented to us sending information (for example social media sites); law enforcement agencies so that they may detect or prevent crime or prosecute offenders; any third party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in response to a court order); any third party in order to meet our legal and regulatory obligations, including statutory or regulatory reporting or the detection or prevention of unlawful acts; another organisation if we sell or buy (or negotiate to sell or buy) any business or assets; Government departments where reporting is mandatory under applicable law.
From time to time, we may use your information to contact you with details about our products and services which we feel may be of interest to you. You have the right at any time to stop us from contacting you for marketing purposes at firstname.lastname@example.org.
You may also request at any time that we do not share your information with third parties referred to in this document by unsubscribing from any email marketing using the links provided in the emails we send to you.
Other Sites & Social Media
Our website or services may enable you to share information with social media sites or use social media sites to create your account or to connect your social media account. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed).
You should be able to manage your privacy settings from within your own third party social media account(s) to manage what personal information you enable us to access from that account.
Your Information & Your Rights
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by contacting us at email@example.com
Our website may, from time to time, contain links to and from the websites of our advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:the right to be told how we use your information and obtain access to your information; the right to have your information rectified or erased or place restrictions on processing your information; the right to object to the processing of your information e.g. for direct marketing purposes or where the processing is based on our legitimate interests; where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions; the right to object to any decisions based on the automated processing of your personal data, including profiling; and the right to lodge a complaint with the supervisory authority responsible for data protection matters (e.g. in the UK, the Information Commissioner’s Office).
If we hold any information about you which is incorrect or if there are any changes to your details, please let us know at firstname.lastname@example.org so that we can keep our records accurate and up to date.
We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes. Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
Security & Storage of Information
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other website, applications and services via an internet or similar connection.
If we have given you (or you have chosen) a password to access certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone.
You have the right to access information held about you. Your right of access may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to Our Policy
When you enter a site, your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not contain any personal identifying information about a visitor or their location. They just identify the computer used. Many sites do this whenever a user visits their site in order to track traffic flows and patterns of behaviour of site visitors.
Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.
The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. These may be session cookies (temporary cookies that identify and track users within our website or services which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our website to “remember” who you are and to remember your preferences within our website or services and which will stay on your computer or device after you close your browser or leave your session in the application or service).
We use the following different types of cookies:
Strictly Necessary Cookies
These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website.
These cookies collect information about how visitors and users use our website and services, for instance which functionality visitors use most often, and if they get error messages from areas of the websites, applications or services. These cookies don't collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our website, applications and services work.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operators’ permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation
Google Analytics uses "cookies", to help the website analyse how users use the website or services. The information generated by the cookie about your use of the websites, applications or services (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the websites, applications or services compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.
By using our website, applications or services you consent to the processing of data about you by Google in the manner and for the purposes set out above.
To find out more, see “How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time). To opt out of being tracked by Google Analytics across all websites visit:
You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services.
For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the www.allaboutcookies.org website.
www.jochurlish.co.uk is operated by Jo Churlish Animal Behaviour & Training, hereby know as (“we” and/or “us” and/or “our”)
This document states the terms between you (“The User”) and us under which you may access our website www.jochurlish.co.uk (“our website”). This Usage Policy applies to all users of, and visitors to, our website site.
Your use of our website means that you accept, and agree to abide by all the policies in this Usage Policy, which supplement our terms and conditions of our website use.
You may use our website only for lawful purposes. You may not use our site: In such a way that breaches any applicable local, national or international law or regulation; In such a way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect; for the purpose of harming or attempting to harm minors in any way; to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards; to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree: not to reproduce, duplicate, copy or re-sell any part of our website in contravention of the provisions of our terms of website use; not to access without authority, interfere with, damage or disrupt any part of our website, including; any equipment or network on which our site is stored; any software used in the provision of our site; or any equipment or network or software owned or used by any third party.
Where we provide interactive services, we will provide clear information to you about the service offered.
We will do our utmost to assess any risks to our users from any third parties associated with such interactive services, and as a consequence we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks.
However, we are under no obligation whatsoever to oversee, monitor or moderate:
any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not; the use of any of our interactive services by a minor is subject to the consent of their parent or guardian.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
You may be asked or invited to contribute information to our website the standards listed below apply to any and all material which you contribute to our site (“contributions”), and to any interactive services associated with it.
You must comply with the standards listed below which apply to each part of any contribution as well as to its whole.
Contributions must: Be accurate (where they state facts); Be genuinely held (where they state opinions); Comply with applicable law in the UK and in any country from which they are posted.
Contributions must not; Contain any material which is defamatory of any person; Contain any material which is obscene, offensive, hateful or inflammatory; Promote sexually explicit material.
Promote violence; Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; Infringe any copyright, database right or trade mark of any other person; Be likely to deceive any person; Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; Promote any illegal activity; Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; Be likely to harass, upset, embarrass, alarm or annoy any other person; Be used to impersonate any person, or to misrepresent your identity or affiliation with any person; Give the impression that they emanate from us, if this is not the case; Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
Suspension & Termination
We will determine, at our discretion, whether there has been a breach of this Usage Policy through your use of our site. When a breach of this Usage Policy has occurred, we may take such action as we deem appropriate.
Further legal action against you; Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this Usage Policy.
The responses described in this Usage Policy are not limited, and we may take any other action we reasonably deem appropriate.
Changes to the Acceptable Usage Policy
We may revise this Usage Policy at any time by amending this document. You are expected to check this document from time to time to take notice of any changes we make, as they are legally binding on you.
Some of the provisions contained in this Usage Policy may also be superseded by provisions or notices published elsewhere on our site.